DELIVERY AND PAYMENT
Everything you need to know about shipping, delivery time, and payment options
FREE SHIPPING
Free delivery to DAO Parcel Shop on purchases over DKK 449. Home delivery from only DKK 9.
FAST DELIVERY
We usually ship within 1 business day. The estimated delivery time is 1-2 business days.
SECURE PAYMENT
Pay securely with MobilePay, Visa, Mastercard, Klarna, Apple Pay, and Google Pay.
FRAGT I DANMARK
Forventet leveringstid på alle leveringsformer er 1-2 hverdage.
📦 DAO Pakkeshop
🏠 DAO Hjemmelevering
🌍 INTERNATIONAL LEVERING
Gratis fragt i EU
Ved køb over €100 eller tilsvarende beløb i lokal valuta.
Leveringstid
Forventet leveringstid er 3-6 hverdage og kan variere afhængigt af destination.
Fragt og levering
Den endelige fragtpris og leveringsmulighed vises altid ved checkout.
Fragtpriser pr. land
FREQUENTLY ASKED QUESTIONS ABOUT DELIVERY AND PAYMENT:
When will my order be shipped?
We normally ship your order within 1 business day. The expected delivery time is then 1-2 business days within Denmark. During busy periods such as sales, Black Friday, and around holidays, delivery times may be longer.
What payment methods do you offer?
You can pay with Visa, Mastercard, MobilePay, Klarna, Apple Pay, and Google Pay.
How can I track my package?
Once your order has been packed and shipped, you will receive an email with your tracking number, allowing you to follow the package all the way.
Do you ship internationally?
Yes. We deliver to a number of countries in Europe as listed above. Delivery time, shipping cost, and available delivery methods are always shown at checkout.
What do I do if my parcel hasn't arrived?
If your parcel has not arrived within the expected delivery time, please feel free to contact us at kundeservice@bystenholt.dk. We will then investigate the matter with the shipping company.
Please note that the expected delivery time is an estimate. If your order is delayed, we will of course do our best to keep you updated.
Can I change or cancel my order?
Contact us as soon as possible after placing your order. If the order has not yet been packed, we will do our best to help. If the order has already been dispatched, it cannot be changed.
💌 STILL HAVE QUESTIONS?
Visit our help page, where you'll find answers to the most frequently asked questions and the opportunity to contact us. We are ready to assist you.